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MSPwiz Privacy Policy

Last Updated: 2/3/2025

Welcome to MSPwiz. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services (collectively, the “Services”). Please read this policy carefully. By accessing or using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

A. Personal Information

We may collect personal information that you voluntarily provide to us when you:

    • Create an account or update your profile.
    • Contact us via email, phone, or through our website.
    • Request information or support regarding our services.

The types of personal information we may collect include:

    • Contact Information: Name, email address, postal address, and phone number.
    • Account Information: Username, password, and other registration details.
    • Payment Information: Billing address, credit/debit card details, or other payment information (collected and processed securely through our third-party payment processors).

B. Non-Personal Information

We also collect non-personal information that does not directly identify you, such as:

    • Browser type, operating system, and device information.
    • IP address and cookies.
    • Usage data, including pages visited, time spent on pages, and links clicked.

 

2. How We Use Your Information

MSPwiz uses the collected information for various purposes, including:

    • Providing and Managing Our Services: To create and manage your account, process transactions, and deliver our services.
    • Customer Support: To respond to your inquiries, provide technical support, and resolve issues.
    • Improvement and Analysis: To analyze how our Services are used, improve our website and services, and develop new features.
    • Marketing and Communications: To send you updates, newsletters, promotional materials, and other information that may be of interest. You may opt out of these communications at any time.
    • Legal Compliance: To comply with applicable laws, regulations, or legal processes, and to protect our rights and the rights of our users

 

3. How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

A. Service Providers

We may share your information with third-party vendors and service providers who perform services on our behalf (such as payment processing, data analysis, email delivery, hosting services, and customer support). These parties are obligated to protect your information and use it only for the purposes for which we disclose it to them.

B. Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

C. Business Transfers

In the event of a merger, acquisition, reorganization, or sale of all or part of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

D. With Your Consent

We may disclose your personal information for any other purpose with your explicit consent.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Services and hold certain information. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.

We use cookies for purposes such as:

    • Authentication and Security: To verify your identity and protect your account.
    • Preference Management: To remember your settings and preferences.
    • Analytics and Advertising: To analyze trends, administer the site, and deliver personalized advertisements.

For more information on how we use cookies, please review our [Cookie Policy] (if available).

5. Data Security

The security of your personal information is important to us. We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These measures include:

    • Encryption: Using SSL/TLS encryption for sensitive information transmitted online.
    • Access Controls: Restricting access to your personal information to authorized personnel only.
    • Regular Reviews: Conducting periodic reviews of our data collection, storage, and processing practices.

Despite our efforts, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

6. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

    • Access and Correction: The right to access and update your personal information.
    • Deletion: The right to request the deletion of your personal information.
    • Opt-Out: The right to opt out of receiving promotional communications.
    • Data Portability: The right to request a copy of your personal data in a portable format.

To exercise these rights, please contact us at the address provided in the Contact Information section below. We will respond to your request in accordance with applicable laws.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When your information is no longer needed, we will take steps to securely delete or anonymize it.

8. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your country of residence. We take appropriate measures to ensure that your personal information receives an adequate level of protection in accordance with this Privacy Policy, including by implementing standard contractual clauses or other safeguards as required by applicable law.

9. Children’s Privacy

Our Services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information as soon as possible. If you believe that we might have any information from or about a child under 13, please contact us immediately.

 

10. Changes to This Privacy Policy

MSPwiz reserves the right to modify this Privacy Policy at any time. We will notify you of any changes by updating the “Last Updated” date at the top of this policy and, in some cases, may provide additional notice (such as via email or a prominent notice on our website). Your continued use of our Services after any changes to this Privacy Policy constitutes your acceptance of those changes.

 

11. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]

Disclaimer:
This Privacy Policy is provided for informational purposes only and does not constitute legal advice. MSP Wiz recommends that you consult with legal counsel to ensure that your privacy practices comply with applicable laws and regulations.

 

Thank you for choosing MSP Wiz. We value your trust and are committed to protecting your privacy.